By reviewing the evaluation system of the application, the application automatically removes any service provider whose rating is less than 3.5 out of 5, and reviews customer ratings and your opinions about any service provider for continuous improvement. Customers are the decision makers, not the application

No, the application is free for customers and all service prices are competitive, and it may be less for the customer when requesting it through the application instead of communicating with the service provider directly, through the unified approximate price list for each service.

The price list in the application is the approximate prices for hand work only under ideal working conditions, and the service provider is the one who will price the work when visiting. In the event of unexpected work or unusual working conditions, the price may rise to the customer according to the work requirements. One of the conditions of application is price competitiveness across all our service providers, and this is what we aspire to through your continuous correspondence to the performance of any service provider and continuous monitoring.

Yes, all our service providers undertake to provide a guarantee of their services to customers, according to the terms and conditions of the application and the specific service guarantee. In the event that the service provider does not comply with the warranty, please contact us, as the application team will review the matter and remove the service provider from the application in the event of non-compliance. Based on your opinions, we keep you the best service providers on the platform.

Payment is made to the service provider in cash, or the multi-payment feature via credit card or immediate.

The customer must then communicate with the application through the Customer Happiness Center, and the application team will follow up the work situation with the service provider, or provide another service provider when needed after giving the late service provider a warning not to repeat the delay. We also ask customers to understand the traffic jams in cities when the service provider arrives to them.

The customer's cancellation of the order means that the customer does not want the service, and the customer can cancel the order two hours before its appointment through the application, or contact the Customer Happiness Center after that. When requests are repeated or there is no response on the phone to confirm the customer's account, the policy of fake requests will be followed and the service will be automatically withheld from the user.

Please contact us through the (Contact Us) page located at the bottom of the website, or through the Customer Happiness Center via the side menu in the application, we are here to serve you.

1. Select the service Choose the maintenance service you need, electricity, plumbing, carpentry, air conditioning, shower, and review the price list attached to each service. 2. Choose the industrialist The application will automatically transfer you to a list of service providers closest to your location. Choose the best one after reviewing the evaluation and previous work for each worker. 3. Industrial values Evaluate your experience with the application and leave your impression of the service and the industrialist. This may help other users in the process of choosing between service providers.

1- Guaranteed service Purposeful and guaranteed service is always what we strive to provide and to add everything that can facilitate the ordering process for the user and improve the quality provided to him. 2- Happy users We have always been pleased to see our hard work reflected in the positive reactions of our users and their trust, which we have gained by ensuring that we provide practical solutions to all the problems of our users and answer all their questions. 3- Technical support We support the users of the Arrangement application with a technical support team that supervises the order and the application process is free from any troubles or difficulties that the user may encounter, and is keen to stay in touch with the users and be aware of any new suggestions or complaints.